Hello LBB'ers!
Our reviewer blew through Bingo Storm with a £150 deposit via Visa Debit. We discovered limited live chat availability and the payout was received timely, but still slower than the standard. Also, free spins were granted upon deposit with no opt-out option. Get the details in our full report 👉 here.
Test Details
- LBB Tester: rainingcash
- Deposit Details: Thursday, 2December 2021, £150 via Visa Debit
- Cashout Requested: 2nd December, withdrawal request of £218.95p was made via Visa Debit
- Cashout Received: Withdrawal of £218.95p was via Visa Debit on Tuesday, 7th December
In this video, we bring you first-hand insights into our tester’s interaction with Bingo Storm. Running on the Dragonfish platform, Bingo Storm is home to all sorts of bingo games, but it offers a fine selection of slots, instant wins, and table games as well. Licensed by Gibraltar and UK, it runs in accordance with the industry’s highest standards. The venue also hosts versatile promotional packages and gives punters the possibility to become members of the Loyalty scheme.
To find out of things are equally attractive beneath the surface, our tester deposited via Visa Debit, and went on to play some games. Having already registered before, she didn’t have to go through that particular step or submit any KYC documents on this occasion.
She made a request to cash out on December 2, 2021. The money arrived on December 7, 2021. Was it too much to wait five days for Visa Debit withdrawal?
Stay tuned to hear all the insightful details of our tester’s journey through Bingo Storm!
Deposit
Being already a registered member, the tester didn’t have to go through the sign-up procedure. All she had to do was log in and head straight to the cashier.
To join the platform, players should complete a simple form that consists of four steps. Although no KYC was needed for this test, it’s important to stress out that some documents may be requested to verify a customer’s identity. In some cases, even notarized documentation may be demanded.
Now, to fund the account, the tester clicked on the deposit button. The cashier prompted her a notification, which she read and confirmed. She added her card details and deposited £150 via Visa Debit.
Upon completing this transaction, the tester’s balance displayed the deposited amount along with 10 complimentary spins valid on Irish Luck by Eyecon. These spins were automatically added to her account, without the option to cancel them.
Regarding the deposit options, players can fund the account using Visa Debit, PayPal, Pay by Phone, Mastercard Debit, and Apple Pay among all. The minimum amount to deposit is £5. Also, the total number of registered payment methods per player is restricted to 5.
Gameplay and Customer Support
First up was to redeem the 10 bonus games, however, there were some troubles with voucher loading. She got in touch with the live chat to ask why the spins were locked, and the agent informed her that the spins only become available once £10 has been wagered. That’s precisely what’s written in the accompanying Terms.
After that, she headed to one of the bingo rooms, which turned out to be quite active. At the time of her visit, there were 300 participants competing for real money prizes. Later on, she ventured into Mystery Jackpots room, where prizes remain a mystery until ticket sales are closed.
Her next choice was a card-based bingo room. As soon as she wagered £10, she was notified that the complimentary spins were ready to use. Worth noting is that wins from extra spins deals are granted as points and later converted to either bonus or real cash, depending on the type of promotion.
The tester also checked out a couple of slot games, some of which were unable to load. However, she did trigger a solid win of £118.12p while playing Butterfly Staxx 2.
Withdrawal
On December 2, 2021, the tester made a request to withdraw £218.95 via Visa Debit, the same method she used to fund the account. Five days later, on December 7, 2021, she received a text message alert as well as an email to inform her the withdrawal had been processed and completed. This marked the end of her journey.
To withdraw funds, players can use Visa Debit, Mastercard Debit, Pay Pal, or Wire Transfer. The minimum amount to cash out is also £5.
While the processing time for her transaction could seem a bit long, it is actually in line with the operator’s Terms. Transactions via cards are processed within 4 to 7 working days, while those via PayPal take between 4 to 5 business days. Wire Transfer transactions are finalized between 7 and 10 working days. All withdrawals have pending period of 2 business days.
Conclusion
As noted earlier, the complimentary spins were added with no option to cancel them. However, the tester noted that players could try requesting the removal of such offers via live chat. Speaking of, this department has limited working hours, which does count as a flaw.
Overall, the tester experienced no major issues with Bingo Storm.
Stay tuned for more insightful video reports and gamble responsibly!
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