First, I would like to just say this is not a biased story of what has recently happened. I have been a very loyal customer at bingohall.com for a few months and they have become my favorite bingo site until a recent incident that occurred on none other than Christmas eve. Tonight I was playing bingo and a few members started to gang up and harass me because I stated that I am getting low on funds. I continued to ignore them and just try to enjoy myself. Well things escalated when I ignored them and they started slandering my name and taking personal shots at me. I could not believe the things these people were calling me and making completely false accusations about my identity. This includes but is not limited to claiming that I SCAM members on the site. If you are unfamiliar with bingo hall they have a great option of giving gifts to friends. Well, these members claimed that they gave me a gift and that I never re-payed them. The funny thing is, is that I not only repay those who gift me but I always give a $5 bonus as a thank you gift. Now the story is just beginning. After I decided these people were not worth my time I simply said merry Christmas everyone and left the room. Well, I decided that I would play one more game later on and I go back in the room. To my surprise I HAD BEEN BLOCKED OUT OF CHAT! I contacted live support who was NO HELP at all and simply asked them why I had been blocked. They WOULD NOT give me an answer. So I proceeded on and finally they CLAIMED I was suggested someone give me a gift. I immediately asked to see a record of the chat log or atleast the sentence where I had asked members for a gift and they told me sorry but we do not have that on record. What a crock of ......... Finally I got in contact with a senior customer service rep and all he told me was that the people who claimed I scammed people were treated equally in the punishment. I cannot tell you how disappointed I am in not only the members of the site but the customer service representatives who did absolutely nothing to help the situation out. I am not one to get my feelings hurt but tonight I actually got my feelings hurt by the things members were saying about me. If there is one site I would tell you to STEER CLEAR OF IT IS BINGO HALL. Bingo Hall is very unprofessional and has some very clickish members who think they can run the site. I will not be depositing another dime in this UNPROFESSIONAL BINGO ESTABLISHMENT and I recommend that you do not either! One more thing, I know some of yall are members of bingo hall and I would like to say not all members of bingo hall are like this. However, I have had MULTIPLE accounts of verbal harassment on the site and nothing has ever been done about it.
Thanks for listening to my rant about the WORST BINGO ESTABLISHMENT ONLINE- BINGO HALL
Jordan
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