Hi again vikkydonlad,
Here's what we've got from the support.
"Note that any winnings from the bingo or the instants games are credited to your Real Cash balance in the bingo account. Then if you wish to transfer the winnings from your bingo account to your bank account, you need to request a Withdrawal. The minimum Withdrawal amount is 30 GBP.
The amounts you deposit on the site as well as the amounts of your winnings are added to your Real Cash Balance. The Bonus Cash Balance is comprised of the amounts of deposit bonuses that you receive and any other types of bonuses you receive. When you start playing the games you always start playing with the Real cash first and then if you no longer have real funds available, you can continue to play the bingo using the Bonus Cash. You can withdraw only Real Cash since the Bonus Cash can be used for playing bingo only. Please click on the link below to read the full Bonus Terms and Conditions. "
Luckynn
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