Yes, I have deposited before. I also went to live chat before playing at all and asked if the facebook bonus was one where the winnings are cashable. They said yes, it is. Unfortunately, my internet connection was suddenly lost and I have no copy of the chat with them (though I am sure they have a transcript of what was said).
There was no new deposit involved. They had that ongoing facebook thing where if you commented, you got a small bonus, which varied from $1 to $100. Nobody here has told me if they were told if that bonus was one where they could cash out, or one which is fun money. OF COURSE THE $100 SHOULD ALREADY BE MINE.
When the "withdrawals department" sent me the denial of withdrawal email they said it was because I had won the money with a free bonus. The in another paragraph they said and besides that, my last deposit was over a year ago. Nowhere in their rules does it put a time limit on the last deposit. NOWHERE. In fact, it says all that is needed is a "one time deposit" of at least $20. (maybe it's $25, regardless, I had met that requirement).
So I had more than $100 in the account when I requested the $100.. Technically they should have put ALL of that money back into my account after denying my withdrawal, not just the $100. Not that it matters. They declared it "for fun" money anyway. And of course, within minutes of starting to play it down to zero, my balance was up to $250.
I have quit playing here. They can kiss my *ss.
I can't take out the $100, and so I can't take out the $250 either! They denied me. They also lied and bent the truth. They also didn't honor what their own rep told me about the bonus I received. It wasn't a deposit bonus, and the rules were so unclear. That's why I asked first before getting into the situation I got into!
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