There must be at least one deposit of minimum $20 in your account
Player(s) can withdraw winnings coming from Free Sign-up Bonus limited to a maximum of $50*.
Verification: Either you have call on phone to verify your account or you have received our verification call
Your Deposit plus Deposit bonus plus Chat BBs must be wagered as per our promotions before being eligible to request a withdrawal.
Withdrawal requests are processed on Monday, Wednesday and Fridays. Only depositing player(s) can request withdrawal
Subsequent withdrawal request will be considered upon completion of the previously made withdrawal request if any.
Minimum withdrawal request is $100. ALL withdrawal requests below $100 will be rejected. Maximum withdrawal limit on bingo and casino game winnings is $1250 per week.
Winnings derived from any complimentary promotional Bonus Bucks (except for free sign-up bonus) received by the Player are not eligible for withdrawal.
Once a payout is requested, Player will forfeit all BB's left in their account up to the value of the remaining cash balance. In case of withdrawal not being approved the lost BB's would be reinstated. Example: A Player "x" has $300 cash in account and $300 BB's. Player withdraws $200 cash leaving $100 cash in account. Player's BB's will be reduced to $100.
In order to ensure the withdrawal amount reaches the right person, all players making their first withdrawal MUST send us the documents as mentioned in Documents required Section.
These details MUST match the details listed in their account profile (name, address, phone number and email address). Updated documents are to be furnished every 6 months if applicable. Use of invalid contact details will result in closure of account and all winnings will be forfeited. The documents can be sent to toll free (for U.S. residents) via fax to (866) 878-2214, or scanned and uploaded by logging into bingo account, alternatively sent by email to documents@dolphinbingo.com.
Players are requested to contact Live Help to know about all applicable documents needed for withdrawal processing. After sending the documents to us player(s) can contact Live Help after 30 minutes to confirm if we have received their documents and if they are legible
Approved withdrawal will be paid within 10 business days. We want our player(s) to win and withdraw big all the time and get fee exemption. We have drastically reduced withdrawal fee plus there is no fee for withdrawals above $300! The applicable fee in sending withdrawal will be deducted from the withdrawal amount as per the table below:
Withdrawal Amount Fee
$301 and above Nil
Up to $300 $25
Note: Check request of $500 or more will be processed and dispatched within 48- hours and no fee will be charged.
Winnings derived from NCB** will be rejected.
We recommend that players visit the rules page on a regular basis. Management reserves the right to edit the site Rules without prior notice.
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