i know i can't withdraw unless i deposit, but shouldn't they at least show me
My Real Money: $0
My Bingo Bonus Winnings: $16.50
Cashable Balance: $0
then cashable balance becomes $16.50 after i wager the $30 bonus, but i must deposit first to withdraw cashable balance
isn't this how it works? isn't the reason they put so many different types of balance to show u the difference between "bonus"(not withdrawble) & "cashable"? then why is my "bonus" $0 even after i won?
at least i'll know, i have this much that i can withdraw if i deposit
but seeing $0 not only in cashable balance but even bonus balance is quite discouraging & makes it hard to trust them
not to mention live support told me it's $0 because i used it all up
then when i told him it's $0 even before i did that, he quickly said maybe it "might be server error"
3 times server error? i checked everytime i won
then he said they dont have any wager requirements or playable rules
what about the 1xb & slots not counting?
then he said how do you expect to have any balance if you already play it all?
even after i told him it was $0 when i still have around $10 or $20 no matter what
so he shifted back to his 1st excuse again, after giving me tons of other excuses, which are all incorrect
it's like he's constantly making up excuses that aren't true...
it's very difficult to trust a company who shows your account as always $0,
then expects me to deposit first & believe in them & their "server error excuse they might give me again"
is this the same with every bingo site?
bottomline: can they at least show me my bonus & real money balance clearly, even before i deposit?
i don't understand why they have to put it $0 & hide it from me
since they already made the effort to separate it from my real money, why not show it clearly to me since it's not cashable yet anyway?
i already know i have to deposit 1st before withdrawal but i just want to see the bonus amount clearly stated
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