Shelli,
I realize that which is why I went through such lengths to verify that the story was accurate. What I found corroborated the story and I was a bit shocked. This pertained solely to the casino side of the operation, as for the terms and conditions but apparently if a jackpot is won in any amount over $1,000 the casino has written their terms and conditions in a way that ensures there will be no cashout.
Now, while I was not able to verify the amount required to be wagered each month while you had a balance in excess of $500, I was able to find that NO payouts could be requested if an account is idle for 1 month, which coincided with the poster's story.
I look forward to hearing from the Casino Rep on this, because as it stands... it does not look good.
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