Testing Daily Record Bingo – Two Attempts at Registration

Testing Daily Record Bingo – Two Attempts at Registration

Home of “win up to £6000 in welcome bonuses”, Daily Record Bingo is one of many online gambling websites operating on the Jumpman Gaming platform. Without having to register we know they offer a wide choice of games, impressive promotions and prize draws, opportunities to claim bonus spins via rewards and big jackpots. But what about the stuff that really matters?

  • Player verification
  • Registration
  • Customer support
  • Withdrawal processing
 

All of this and more can only be discovered by actually registering and playing with real money. Experience is required in order to discover what an online bingo (and casino) website is really like, which is why we sent in one of our reviewers to put Daily Record Bingo to the test. Find out how she got on below.

The Test…

  • Tester of the day: bloominglovely
  • Registration Date: First attempt Tuesday 6th Second attempt Saturday 10th February.
  • Deposit date, amount and payment method: £150 via Visa Debit on February 10th (£100 followed by £50)
  • KYC or other identification methods: Photo ID (eventually) processed on 10th February. Utility bill and proof of card added on the 10th, verified on the 11th.
  • Withdrawal request date, amount and banking method: £325.41p requested on Saturday 10th February via Visa Debit
  • Withdrawal received date: £325.41p minus the £2.50p withdrawal fee (£322.91p) processed on Tuesday 13th February

Registration

On Tuesday 6th February, our reviewer attempted to register at Daily Record Bingo as a first-time player. After submitting her information an error message appeared on her screen…

incorrect details

Unsure as to why the “incorrect details” appeared on her screen, our reviewer sent an email to support@jumpmangaming.com along with the username she had chosen at the time “chocbeforeidrop”, her name, address and email details, however, she was left even more baffled with the reply that followed…

not-registered

With this in mind, she attempted to register with a different email address on Saturday 10th February and was successful.

Initial Deposit

A deposit was required, so our tester headed to the cashier. There was no option to deposit £150 in one go meaning she had to make two deposits, one for £100 and the other for £50. After authorising the payment via her banking app, the funds were in her account.

mobile-app-verification

Gameplay

The first port of call for our reviewer was the bingo tab, here she was able to view the different types of bingo rooms available, the number of players in each of those rooms and the prizes up for grabs.

bingo-lobby

The bingo rooms at Daily Record Bingo are powered by Pragmatic Play, which means player favourites such as Bingo Blast and Diamond Dazzle can be accessed around the clock and on mobile. It’s important to note that a username must be chosen before access to the bingo rooms is granted…this is a username that is different to the one used to sign-up (log-in) and is only required the once.

chat-name

There are some big prizes to be won, especially when playing in the jackpot room. That being said, almost all other bingo rooms feature a progressive jackpot where calling a full house within the stated number of calls nets you additional cash! Details on how to win jackpots can be found in each of the bingo rooms.

jackpot-prizes

Daily Record Bingo is also home to a huge library of slots, scratchcards, live casino games and gameshows, table games and speciality games. The most popular titles include Reel Lucky King Megaways, Finn and the Swirly Spin, Bounty Raid 2 and Hyper Strike Cash Megaways.

slots-lobby

Requesting a Withdrawal

Before a withdrawal is permitted, player verification is required, as per the terms and conditions.

ID-terms-and-conditions

Our reviewer decided to upload her photo ID first by scanning the QR code with her smartphone via the “upload documents” tab. Snapping an image of a driver’s licence should have been easy, but it took 7 attempts before the system recognised it.

drivers-licence-screenshot

With ID approved, the next step is to add a utility bill (dated within the last 3 months) as well as proof of payment type ownership. A bank statement and image of the Visa Debit card used to deposit funds into the account (middle 8 digits covered), were added to the form. It may be a hassle but the form is easy to understand and use.

Once completed, a withdrawal was requested for £325.41p. Cashouts will not be approved until documents are verified.

verified-on-11th-feb

Soon after verification took place, all games were disabled and a message appeared instructing the tester to reply to the email sent to her inbox.

games-disabled-on-11th-feb

On Monday 12th February an email landed in our reviewer’s inbox relating to responsible gambling – the bank statement supplied highlighted her playing online bingo once a week and the Jumpman Gaming team wanted assurances our reviewer was playing within her means.

safer-gambling-email

With responsible gambling proven, another 24 hours had passed before her Daily Record Bingo account was unlocked.

safer-gambling-response

A couple of hours later the withdrawal, minus the £2.50p fee, was in her bank account (February 13th).

withdrawal-in-bank

How Does Daily Record Bingo Stack Up?

Player verification is ALWAYS required. Withdrawal fees are always £2.50p regardless of how much you want to cash out of your account. If a bank statement is submitted as proof of address, they will look to see how often (and how much) you gamble and this could lead to accounts being frozen permanently, but only if they believe a proactive approach to responsible gambling is not in place.

This information concludes this extensive test as part of the project From the Players, For the Players. If you are a member of Daily Record Bingo or consider making a deposit, we hope this report provided some useful information.

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