Home to an impressive selection of popular bingo games and exciting online slots, Panda Bingo presents itself as a platform that has something for everyone’s taste. Cooperating with industry’s most creative minds such as Play’n GO and Pragmatic Play, the site is equipped not only with all-time favorite releases, but a variety of new adventures as well.
Striving to make each player’s experience as memorable as possible, the operator designed a special rewards scheme with all sorts of incentives. Dedicated jackpots and new games weekly are just some of the many surprises consumers can expect.
Licensed by UK and Gibraltar, the operator runs business in line with the industry’s highest standards. Committed to promoting responsible gambling, Panda Bingo boasts a selection of useful tools for those who are having troubles managing their gambling habits.
Wanting to ensure maximum flexibility with transactions, the operator equipped the site with versatile payment methods. Deposits and withdrawals can be facilitated either through e-wallets or cards.
Keep reading our informative Panda Bingo review to find out more about games, customer support, payment policy, loyalty program, and so on!
Customer Support Section
It’s not a secret that good customer support has a significant impact on the customer retention percentage and overall brand reputation. Efficiently resolved complaints result in high level of customer satisfaction and positive word of mouth referrals, enabling a company to grow continuously.
Knowing so, Panda Bingo made sure to equip its site with not one, but multiple channels of communication with customer support department. Players can contact the assistants via e-mail, telephone and live chat, the lattermost of which is available 365 days a year, 7 days a week from 08:00am - 04:00am GMT.
Players should know that before actually being connected to a real human live chat agent, they initiate conversation with a chat bot. After getting some answers, a player can further request to be connected with the real support, if not satisfied with the suggestions.
In addition to this, there’s an FAQ section that covers the most common queries. For more convenient navigation, questions are grouped in the following categories: Login and Registration, Verification, Deposits and Withdrawals, Deposits and Withdrawals None UK, Bonuses and Promotions, Safer Gambling, Bingo, Technical and Other.
Speaking of safer gambling, we already hinted that the site is packed with some handy tools which can help consumers stay in control. Those are reality checks, deposit limits, cooling off and self-exclusion. Account history and self-assessment hints are featured as well.
On top of that, age verification is conducted to ensure underage consumers (those under the age of 18) cannot register. Other ways to prevent minors from accessing include website blocking software such as Net Nanny, CYBERsitter, and GamBlock.
Bonuses and Promotions
As any other well-equipped online bingo platform out there, Panda Bingo has a variety of promotional offers, such as Must-Go Jackpots, weekly cashback and so on. There’s a special feature called Bonus Calendar, with versatile daily offers and corresponding codes to activate it.
As this section is susceptible to frequent changes, players are invited to catch a glimpse of it from time to time and see the active deals. Some of the offers are also outlined at the top of this page, alongside the relevant rules.
Regarding bonuses, here are some questions players often ask:
- Is there a welcome offer, and are there specific deposit requirements to claim it? Yes, there is a welcome offer with certain requirements, available to those who make the minimum qualifying deposit. This deal is valid on the initial deposit only until further notice.
- Are Extra Spins ever offered and are they only available for certain games authorized by the casino? From time to time the player may find bonus spins available and they are almost always applicable to specified games. Most often they are awarded during Game of the Month campaign, but they can be granted on other occasions as well.
- Are the wagering requirements generally low or high and do they vary based on the promotion type? The playthrough requirements https://latestbingobonuses.com/news/bingo-bonuses-and-wagering-explained-its-not-all-bad vary depending on offer, but they are mainly in line with the industry’s average, meaning not impossible to meet. Some offers even have no wagering requirements at all.
- Does the casino offer reload bonuses or loyalty rewards for existing players? Yes, Panda Bingo has an interesting loyalty scheme details of which will be described in the “Loyalty Program” section. Various offers for existing players can be expected from time to time.
- Are there any time limits or restrictions for using the bonus funds or spins? Generally speaking, almost all bonuses have a limited duration period and restrictions when it comes to participating games, contribution percentage and cashout limits. To avoid potential misunderstanding, the best would be to read terms and conditions carefully before claiming.
Tip: A player may close their account at any time either by contacting the customer support team or via the Account page. E-mail closure may take 72 hours to be implemented.
Banking Deposit/Withdrawal
- A processing fee is charged on deposits
- It is possible to add a new payment method to the cashier, but only if the balance is lower than the minimum deposit and when there are no pending withdrawals
- Cashout amounts below £30 are subject to a processing fee of £1.50
- If the withdrawal amount exceeds £10,000, a player will receive it in multiple increments amounting to this sum or less
- The operator reserves the right to refuse any payment method for any reason, even if it was previously used successfully
- It takes up to 48 hours to review the withdrawal https://latestbingobonuses.com/news/waiting-longer-than-necessary-for-your-bingo-winnings-find-out-how-to-speed-up-the-withdrawal-process-here and an additional 1-5 working days for funds to reach a player’s balance, depending on the method selected- this rule applies to both UK and non-UK customers
- Withdrawals are always processed via the same method as the one used for the last deposit
- Progressive jackpot winnings https://latestbingobonuses.com/news/what-are-progressive-jackpot-slots-the-full-details-tips-on-how-to-win-eye-watering-cash-is-here are usually validated within 30 days; if the amount won exceeds £10,000, the operator will process it via Bank Transfer
- The operator is required to monitor any unusual or suspicious transactions and report them to the relevant regulator or the police
Game Selection
As mentioned in the intro, Panda Bingo is in strategic partnerships with content providers such as Pragmatic Play, Play’n GO, Area Vegas, Eyecon and Neon Valley Studios, among many others, thanks to which players can enjoy a wide array of feature-filled games.
Bingo Games: Newbie Room, Animingo, Royal Room, Heavy Weight, Snowball Blast, Zoom Room, Jackpot Room, Boombox, and many others.
Slots: Bigger Bass Splash, Age of Conquest: Diamonda & Dragons, Blazing Rush Express, Rich Wilde and the Pearls of Vishnu, Good Luck & Good Fortune, Bonny’s Treasure, Enchanted Prince, Caravan to Cairo, Gerard’s Gambit, Greedy Fortune Pig, Myth of Dead, Jungle Jim Gold Blitz and others.
Players should know that the RNG used by this operator is regularly and closely monitored in-house by Markor (Gibraltar) Limited experts. In addition to this, they are certified externally by NMI, a leading independent specialist for testing, certification, and training in the field of metrology.
Loyalty Program
There’s a dedicated page called “Rewards” where Panda Bingo claims that loyal customers are rewarded with the best promotions. Match bonuses, win boosts, bonus spins, and cash prizes are some of the incentives included in the scheme.
As the page itself doesn’t reveal much, we tried reaching out to the live chat support agent to get more details. The agent told us that a player becomes a member automatically upon completing the account verification. Once they become eligible to receive points, players will be notified on their account.
Is Panda Bingo Crypto-Friendly?
The regulatory landscape regarding the use of cryptocurrencies in the UK is the least to say complex and complicated. The country looks determined to arrange it in a way to provide clear regulation and highest possible level of protection, which is why the rules are updated on a continuous basis.
Home to an impressive selection of popular bingo games and exciting online slots, Panda Bingo presents itself as a platform that has something for everyone’s taste. Cooperating with industry’s most creative minds such as Play’n GO and Pragmatic Play, the site is equipped not only with all-time favorite releases, but a variety of new adventures as well.
Striving to make each player’s experience as...
