Although our ongoing project dubbed “From the Players for the Players” predominantly focuses on online casinos, we also strive to include bingo rooms from time to time, just to examine their practices. Paying attention to the dedicated section in “News”, you will notice that we’ve investigated over 50 different bingo rooms so far, and we’re not planning to stop at that.
Accredited on behalf of two renowned gambling regulators, Chit Chat Bingo ended up on our list of platforms to be put under the microscope. A new tester was delegated to examine the efficiency of deposit and withdrawal processing and take a closer look at the operator’s portfolio.
As usual, let’s catch a glimpse of key moments of our tester’s journey through Chit Chat Bingo:
- Tester of the day: vladinc
- Registration date: October 5, 2024
- Deposit of GBP 150 via Trustly made on October 6, 2024
- No KYC required on this occasion
- Withdrawal request for GBP 82.69 via Trustly placed on October 19, 2024
- The tester received funds on the next day with no fees charged
You know what they say, if we were to judge this book by its covers, we’d say that it seems to have been quite a smooth journey with no issues experienced along the way. Yet, jumping to conclusions simply isn’t our style, so let’s have a closer look at the notes our tester shared with us upon visiting UK-friendly Chit Chat Bingo!
Chit Chat Bingo Overview
Licensed by the Gambling Commission of the United Kingdom and the gambling regulator of Gibraltar, Chit Chat Bingo presents itself as an exciting place to play mobile casino games.
Cooperating with renowned content providers such as Pragmatic Play, NetEnt, and Eyecon, the platform accommodates an excellent assortment of slots and bingo games.
Showing that player satisfaction is one of its top priorities, the operator offers three channels of communication with the customer support department - telephone, live chat, and e-mail. On top of that, it incorporates a dedicated “Safer Gambling” page which contains not only useful tips and advice but helpful tools such as deposit limits, cool off, reality check, self-exclusion, and others.
Registration
To become members of Chit Chat Bingo, players are required to go through a 3-step process, which requires them to enter some basic information about themselves.
During the final step, players should also confirm that they are 18+, and agree with the operator’s Terms & Conditions and Privacy Policy. Shortly after, a welcome mail arrived.
A day later, the tester received an e-mail that informed him of the net loss limit of GBP 300 imposed on his account over a rolling period of 90 days.
According to the Terms, the operator has the right to refuse any application at its discretion without being obliged to provide a reason for such action.
Deposit
A day later, the tester decided to fund the account with GBP 150 via Trustly. There were a couple of predetermined amounts (£20, £50, £100, and £200), but since none of the amounts matched the sum he intended to deposit, he typed in the desired amount.
Before confirming the transaction, he also marked the field that says he’s not interested in bonuses. There’s also an option to tick the box and agree to receive deposit confirmation mail.
Due to some technical errors or minor issues with the internet connection, he needed to repeat the whole depositing procedure, but even with that, everything was finalized rapidly.
As far as the notification in the cashier stated, the amount be placed can be between GBP 5 and GBP 300. Yet, the terms say that the minimum deposit amount is GBP 10. Available deposit methods include VISA and MasterCard debit cards, PayPal, Much Better, Trustly, and Pay By Mobile.
The terms note that the operator reserves the right to: “refuse any type of payment method for any reason, regardless of whether previous payments have been processed to or from a particular payment method, or if that payment method is usually accepted in respect of any customer.”
Keep the following rule in mind:
“If we cannot satisfactorily complete our age and identity verification process prior to your first deposit, you will be required to provide personal identification documents to further confirm and validate your age and identity. Such documents may include (but may not be limited to): a passport or driving license, a current utility bill or a bank or card statement. You will not be able to deposit any money into your Account until we are able to verify your identity.”
Yet, our tester wasn’t asked to submit any documents for KYC.
Gameplay
Octo Attack by Hacksaw Gaming was the first game the tester explored after funding his account, followed by 101 Candies by NetEnt and Cash Squares Instant Tap by Light & Wonder.
Next in line were Call of the Wild by Inspired and Rich Wilde and the Tome of Madness by Play’n GO.
Ten days later, on October 16, 2024, the tester played a couple of more games. This time he opened his gaming session with Zoom Room Bingo, followed by Trick or Treat and Country Roads.
Three days went by, and the tester decided to explore more bingo rooms. He pre-bought tickets for Diamond Dazzle Bingo and then he tried his luck with Animingo. Jackpot Room was his last port of call.
Withdrawal
Having played these bingo games, the tester decided to submit a cashout request. He wanted to withdraw his entire balance of GBP 82.69.
As soon as he typed in the desired amount, a notification arrived that the request was placed successfully.
The money arrived a day later, on October 20, 2024, which our tester marked as a huge plus for the operator, as it was Sunday.
According to the cashier, if the requested amount is below GBP 30, a processing fee of GBP 1.50 will be imposed. Usually, cashout is returned via the same method as the one used to fund the account, but in certain circumstances, the operator may decide to change the method.
For example, Jackpot amounts that exceed GBP 10,000 will be processed via Bank Transfer. Amounts that exceed this sum will be divided into increments. Progressive jackpot winnings should be validated within 30 days.
Having contacted the live chat support, we were told that no minimum withdrawal limit exists. Supported cashout methods include UK-issued debit cards, PayPal, and Trustly. A deposit needs to be wagered at least once before funding the account again or requesting a cashout.
Conclusion
Every stage of the investigation went without any issues, from smooth registration to hassle-free withdrawal. What he personally pointed out as the only downside is the limited selection of slot games and bingo games.
We hope this insightful rest report helped you evaluate whether Chit Chat Bingo is the right place for you. Have fun & gamble responsibly!
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