Our Real Money Test
We sent our reviewer straight to Bingo Hearts to make a real money deposit, play some online bingo games and cashout in order to test operations. Things got off to a slow start due to login issues. As an existing player, the account was closed due to inactivity. Live support is only available to users that are signed into the bingo site. As our tester could not access her account, the only option was to send an email. A response took almost a month to receive, but eventually, the test got underway in April 2022.
A deposit of £150 via processed via Visa Debit. There are plenty of jackpots, bingo, slots and chat games to engage in. Apart from the initial hiccups with support, there are no negative issues discovered during the bingo session. The reviewer requested a withdrawal of £75.13 to her Visa Debit card and received the payment within 48 hours - a fast result. Follow the full experience in our From the Players for the Players report: Reviewing Bingo Hearts: Slow Customer Service Delays Play.
Introduction
As an established online bingo site in a new suit, Bingo Hearts has been remade or rather redesigned in a way that brings improvements that are noticeable from the very first visit to the homepage.
This bingo games online platform now offers a plethora of video slot releases, made by some of the most well-known iGaming software developers, on top of a wide selection of most popular bingo games.
Operated by Grand Battery Holdings Limited, Bingo Hearts works under two licenses, one falls under the government of Gibraltar and the other under the UK jurisdiction.
As both Gibraltar and United Kingdom stand as some of the more reliable online gambling jurisdictions, you can be assured that Bingo Hearts provides a safe online gambling environment.
The website itself is generally well-made. Not only does it follow the contemporary norms from the technical standpoint, working smoothly no matter the device it was accessed from, but it is also visually inviting and engaging.
The homepage will welcome you with splashes of colours, primarily coming from the main banner, official logo, and game types listed right on the main page. The simple white background makes these pastel greens, blues, and yellows stand out properly.
As for the layout, it is remarkably user-friendly, and you will find your way throughout the most important pages very quickly. The ease of navigation is not much of a surprise though, considering the fact that there aren’t that many pages to be visited anyway.
Still, pages like the gaming library, separated by video slot releases and bingo games, promotions info, as well as the contact page are situated in the main menu at the very top of the page.
Terms & Conditions, Privacy Policy, and About Us are, as is commonly the case, located at the very bottom of the homepage, and you will be well-advised to go through them and familiarize yourself with the operator's demands before deciding to place any wagers.
Regarding the Bonuses Available at Bingo Hearts
There is a wide variety of bonuses offered to the registered players, however, do keep in mind that certain terms, as well as bonus offerings, might vary depending on the country the player is from.
The welcome bonus is very generous and it rewards newly registered players with a significantly high cash boost on the very first deposit made.
This welcome bonus is granted on the very minimum deposit made, so you won't have to wager higher cash amounts to enjoy this benefit.
However, as we have mentioned above players from certain countries are not eligible for some bonuses and that includes the welcome bonus that is restricted for the players from Northern Ireland.
Other bonuses include the Mystery Jackpot which is available every day of the week and offers a potential cash reward of a pretty high value.
Those players who are registered via invitation have a bonus offer of their own and can also get their hands on a remarkably high jackpot.
Happy Hour and Daily Jackpot bonuses make sure to keep the players engaged and loyal while promising benefits that make the experience all the better.
Lats, but most certainly not least, there is a loyalty program that works through the collection of special jewels, letting you advance through the four levels, each bringing something rewarding as you level up.
When It Comes to the Customer Support
The contact page leads to customer support that is unfortunately not available 24/7. Instant help can be contacted once you’re logged in, and there is also a contact form available. Also, the only phone number provided is the one for the United Kingdom.
What About Depositing and Withdrawals?
When it comes to the banking methods supported at Bingo Hearts, there are several ways to deposit and withdraw your cash.
As for other aspects when it comes to the deposits and withdrawals:
- The only currency accepted is Sterling Pound
- Several banking methods are supported, including credit and debit cards such as Maestro, MasterCard, and Visa, Direct Bank Transfer and services like Neteller and Paypal
- The minimum deposit is the amount that is easy to reach
- Cashouts are generally processed instantly
- Bingo Hearts reserves the right to charge fees for a requested withdrawal
- The identification procedure is a must before you are allowed to deposit any cash
- Additional identification may be requested at any time when the withdrawal is required
- Bonus funds are excluded from certain games
- The monthly withdrawal limit is of a reasonably generous amount
Games
It has to be noted that the gaming consists solely of bingo and video slot releases. Those players who were hoping for virtual table games or a live dealer experience will be disheartened to know that they won't find such titles at Bingo Hearts.
However, while not being great in number video slot releases are versatile and engaging, made by some of the most renowned iGaming software developers in the online gambling industry.
Some of those developers include the names such as NetEnt Entertainment, Red Tiger Gaming, iSoftBet, Blueprint Gaming, Eyecon, and Dragonfish.
When it comes to the selection of bingo products, there are sixteen bingo rooms where you'll find the most popular bingo games.
Bingo: 75-ball, 90-ball (Roller Coaster, Big Fat 10, Bounce’T) (Chatterbox 90’s Extreme, Sunny 90’s, Wow!)
Slots: Clover Rollover 2, Crystal Lotus, Buffalo Rising Megaways, Imperial Riches, Hall Of Gods, Dynamite Riches, Dragon’s Fire Megaways, 9 Masks Of Fire, Starburst, Eye Of, Horus, Big Bass Bonanza, Jewel Scarabs, Invaders, Madame Destiny Megaways
Mobile Overview
We have mentioned that the technical aspect of this online gambling parlor satisfies the expectations of the modern online bingo audience and that extends to the mobile device experience since the website has been created to be fully mobile-responsive.
Mobile Games
All games available at Bingo Hearts is available to be played via mobile device, such as android, blackberry, or iOS without any change in performance or downsides when compared to the desktop version whatsoever.
To Conclude
When We Consider Everything Said Above About Bingo Hearts...
This primarily bingo-oriented online brand is a very well-crafted igaming platform, promising hours of entertainment and excitement, whilst promising some pretty generous rewards.
The most positive aspect are undoubtedly rewarding bonuses and a secured online gambling environment.
And while the gaming library is more limited in the number of various game types than would be preferable, the most classic bingo games are there, as well as many video slots with jackpots.
Lastly, although the loyalty program is not the most complex one, offering only four basic levels, it is always good to find such lucrative incentives on top of the many regular bonuses.
Our Real Money Test
We sent our reviewer straight to Bingo Hearts to make a real money deposit, play some online bingo games and cashout in order to test operations. Things got off to a slow start due to login issues. As an existing player, the account was closed due to inactivity. Live support is only available to users that are signed into the bingo site. As our tester could not access her account,...